End-User License Agreement (EULA) of PLANNATECH.
This End-User License Agreement (“EULA”) is a binding agreement between you and Plannatech (USA) Corporation, here and after Plannatech.
This EULA governs your use of Plannatech’s sports wagering and internet gaming website and application (including all related documentation, the “Platform”). The Platform is licensed, not sold, to you.
Please read this EULA carefully before completing the installation process and using the Platform. It provides a license to use the Platform and contains certain warranty information and liability disclaimers.
BY CLICKING “ACCEPT” OR INSTALLING AND/OR USING THE PLATFORM, YOU (A) ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND THIS EULA; (B) REPRESENT THAT YOU ARE 21 YEARS OF AGE OR OLDER AND FIT TO ENTER INTO A BINDING AGREEMENT; AND (C) ACCEPT THIS EULA AND AGREE THAT YOU ARE LEGALLY BOUND BY ITS TERMS. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT DOWNLOAD, INSTALL, OR USE THE PLATFORM AND DELETE IT FROM YOUR DEVICE(S).
This EULA shall apply only to the Platform supplied by Plannatech herewith regardless of whether other certain platforms may be referred to or described herein. The terms also apply to any Plannatech updates, supplements, Internet-based services, and support services for the Platform, unless other terms accompany those items on delivery. If so, those terms apply.
License Grant
Subject to the terms and conditions contained herein, Plannatech hereby grants you a limited personal, nontransferable, non-exclusive, revocable license to download, install and use the Platform on any devices owned or otherwise controlled by you strictly in accordance with the terms of this EULA.
You are responsible for ensuring your device meets the minimum requirements of the Platform.
License Restrictions
You shall not:
- Edit, alter, modify, adapt, translate or otherwise change the whole or any part of the Platform;
- Permit the whole or any part of the Platform to be combined with or become incorporated in any other platform;
- Decompile, disassemble, decode, reverse engineer, or make any attempt to derive or gain access to the source code to create derivative works or improvements, whether or not patentable, of the Platform, or any part thereof;
- Reproduce, copy, distribute, assign, sublicense, resell, transfer, or lease the Platform;
- Remove, delete, alter, or obscure any trademarks or any copyright, trademark, patent, or other intellectual property or proprietary rights notices from the Platform, including any copy thereof;
- Rent, lease, lend, sell, sublicense, assign, distribute, publish, transfer, or otherwise make available the Platform, or any features or functionality of the Platform, to any third party for any reason, including by making the Platform available on a network where it is capable of being accessed by more than one device at any time;
- Remove, disable, circumvent, or otherwise create or implement any workaround to any copy protection, rights management, or security features in or protecting the Platform;
- Use the Platform in any way which breaches any applicable local, national, or international law; or
- Use the Platform for any purpose that Plannatech considers a breach of this EULA.
(Each of the above considered an “Unauthorized Use”).
You agree that you will be solely liable for any damage, costs or expenses arising out of or in connection with the commission by you of any Unauthorized Use. You shall notify Plannatech immediately upon becoming aware of the commission by any person of any Unauthorized Use and shall provide Plannatech with reasonable assistance with any investigations it conducts in light of the information provided by you in this respect.
Intellectual Property and Ownership
Plannatech and/or its licensors and suppliers shall at all times retain ownership of rights, title, and interest in the Platform as originally downloaded by you and all subsequent downloads of the Platform by you. The Platform (including, but not limited to, all copyrights, patents, patent applications, trade secrets, trademarks, source code, text and any images, photographs, icons, graphics, animations, videos, audio, music, and other materials incorporated within the Platform, including any modifications made thereto) is and shall remain the property of Plannatech; and is protected by U.S. and international copyright and other intellectual property laws and treaties. The Platform is licensed, not sold, to you for use only under the terms and conditions of this EULA.
Plannatech reserves all rights not expressly granted to you, including to grant licenses to use the Platform to third parties.
For the purposes of the EULA, the definition of “Platform” means any and all applications that we provide or make available to you, regardless of the medium, and where it is downloadable by you to your end-user Device or Plannatech as well as Plannatech mobile software application downloadable or made available to you on your end-user device Including, without limitation, a cellular phone, PDA, tablet, or any other type of portable or mobile device now existing or hereafter devised (each, a “Device”) as well as all ancillary software to the Platform (whether web-based application or client/server application). Plannatech accepts no responsibility for any issues that may arise as a result of you installing third party applications. Any terms and conditions related to a third party application is outside of our control, and you will choose to use any such application, and accept any third-party conditions, entirely at your own risk.
Personal Information
You acknowledge that when you download, install or use the Platform, Plannatech may use automatic means (including, for example, cookies and web beacons) to receive certain information about you and your use of the Platform, including personal information, and Plannatech may collect, use, and disclose such information in accordance with the Privacy Policy. You also may be required to provide certain information about yourself as a condition to downloading, installing, or using the Platform or certain of its features or functionality, and the Platform may provide you with opportunities to share information about yourself with others. All information we collect through or in connection with this Platform is subject to our Privacy Policy. By downloading, installing, using, and providing information to or through this Platform, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.
Feedback
You may provide feedback to Plannatech about your use and experience while using the Platform. You hereby agree that Plannatech shall own all feedback, comments, suggestions, ideas, concepts and changes that you provide to Plannatech regarding your use and experience while using the Platform and all associated intellectual property rights (collectively the “Feedback”) and you hereby acknowledge and agree that Plannatech shall be free to use, disclose, reproduce, have made, modify, license, transfer and otherwise utilize and distribute the Feedback in any manner, without credit or compensation to you. You will not knowingly provide Plannatech any Feedback that is subject to third party intellectual property rights.
No Warranty
YOUR USE OF THE PLATFORM IS AT YOUR SOLE RISK. THE PLATFORM IS PROVIDED ON AN “AS IS” and “AS AVAILABLE” BASIS, WITH ALL FAULTS AND DEFECTS WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PLANNATECH ON ITS OWN AND ON BEHALF OF ITS PARENTS, SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, MANDATARIES, PARTNERS, LICENSORS, SERVICE PROVIDERS AND CONTRACTORS AND ITS AND THEIR RESPECTIVE LICENSORS AND SERVICE PROVIDERS (COLLECTIVELY, the “PLANNATECH PARTIES”) EXPRESSLY DISCLAIM ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED OR ARISING FROM STATUTE, COURSE OF DEALING, USAGE OF TRADE PRACTICE OR OTHERWISE, INCLUDING, BUT, NOT LIMITED TO, ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, QUALITY OR FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WITHOUT LIMITATION TO THE FOREGOING, THE PLANNATECH PARTIES MAKE NO WARRANTY OR UNDERTAKING AND PROVIDE NO CONDITION OF ANY KIND THAT THE PLATFORM WILL: (i) MEET YOUR REQUIREMENTS; (ii) ACCESS TO THE PLATFORM WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE; (iii) THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE PLATFORM WILL BE ACCURATE OR RELIABLE; (iv) ACHIEVE ANY INTENDED RESULTS, BE COMPATIBLE, OR WORK WITH ANY OTHER SOFTWARE, APPLICATIONS, SYSTEMS, OR SERVICES; (v) MEET ANY PERFORMANCE OR RELIABILITY STANDARDS, OR BE ERROR-FREE; OR (vi) THAT ANY ERRORS OR DEFECTS CAN OR WILL BE CORRECTED.
PLANNATECH RESERVES THE RIGHT TO SUSPEND, DISCONTINUE, MODIFY, REMOVE OR ADD TO THE PLATFORM IN ITS ABSOLUTE DISCRETION WITH IMMEDIATE EFFECT AND WITHOUT AN OBLIGATION TO PROVIDE YOU WITH NOTICE WHERE WE CONSIDER IT NECESSARY TO DO SO, INCLUDING (FOR EXAMPLE) WHERE WE RECEIVE INFORMATION THAT YOU HAVE ENTERED INTO ANY SELF-EXCLUSION AGREEMENT WITH ANY GAMBLING PROVIDER OR WHERE WE DEEM IT NECESSARY FOR THE MANAGEMENT, MAINTENANCE OR UPDATE OF THE PLATFORM AND WE SHALL NOT BE LIABLE IN ANY WAY WHATSOEVER FOR ANY LOSS SUFFERED AS A CONSEQUENCE OF ANY DECISION MADE BY PROVIDER IN THIS REGARD.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF OR LIMITATIONS ON IMPLIED WARRANTIES OR THE LIMITATIONS ON THE APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO SOME OR ALL OF THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.
Limitation of Liability
YOU ACKNOWLEDGE AND AGREE THAT THE PLANNATECH PARTIES SHALL NOT BE LIABLE FOR ANY LOSS OF PROFITS, LOSS OF BUSINESS OPPORTUNITIES, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES ARISING FROM ANY TYPE OR MANNER OF COMMERCIAL, BUSINESS OR FINANCIAL LOSS, EVEN IF THE Plannatech PARTIES HAD ACTUAL OR CONSTRUCTIVE KNOWLEDGE OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE. CERTAIN JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
Indemnification
You agree to indemnify, defend and hold the Plannatech Parties harmless from and against any and all actions, judgements, settlements, interest, awards, penalties, fines, claims, deficiencies, demands, losses, damages, costs, liabilities, and expenses of whatever kind, including reasonable attorneys’ fees, resulting from or arising out of your: (i) access to or use of the Platform; (ii) violations of this EULA or any law or regulation; or (iii) violation of any rights of another party.
Termination
This is effective from the date you first download, install or otherwise use the Platform and shall continue in effect until terminated by you. You may terminate it at any time upon written notice to Plannatech.
The EULA will also terminate immediately and automatically if you fail to comply with any term of this EULA. Upon such termination, the licenses granted by this EULA will immediately terminate and you agree to stop all access and use of the Platform. The provisions that by their nature continue and survive will survive any termination of this EULA.
Changes to Platform
Plannatech reserves the right to modify, suspend or discontinue, temporarily or permanently, the Platform or any product or service to which it connects, with or without notice and without liability to you. Plannatech may at is sole discretion from time to time develop patches, bug fixes, updates, upgrades, and other modifications to improve the performance of the Platform or related services (“Updates”). Plannatech may develop Updates that require installation by you before you continue to access or use the Platform or related services. Updates may also be automatically installed without providing any additional notice to you or receiving any additional consent from you. The manner in which Updates may be automatically downloaded and installed is determined by settings on your device and its operating system. Any Updates provided to you by Plannatech shall be considered the Platform’s and licensed to you under the terms of this EULA.
U.S. Government Entities
This section applies to access to or use of the Platform by a branch or agency of the United States Government. The Platform consists of “commercial computer software” and “commercial computer software documentation” as such terms are used in 48 C.F.R. 12.212 and qualifies as “commercial items” as defined in 48 C.F.R. 2.101. The Platform is provided to the United States Government: (a) for acquisition by or on behalf of civilian agencies, consistent with the policy set forth in 48 C.F.R. 12.212; or (b) for acquisition by or on behalf of units of the Department of Defense, consistent with the policies set forth in 48 C.F.R. 227.7202-1 and 227.7202-3. The United States Government shall acquire only those rights set forth in this EULA with respect to the Platform, and any access to or use of the Platform by the United States Government constitutes: (i) agreement by the United States Government that that the Platform is commercial computer software (“commercial computer software documentation”) as defined in this section; and (ii) acceptance of the rights and obligations herein.
Governing Law
This EULA, and any dispute arising out of or in connection with this EULA, shall be governed by and construed in accordance with the internal laws of the State of Arizona without giving effect to any choice or conflict of law provision or rule. Any legal suit, action, or proceeding arising out of or related to this EULA or the Platform shall be instituted exclusively in the federal courts of the United States or the courts of the State of Arizona. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.
Dispute Resolution – Agreement to Arbitrate
ANY DISPUTE OR CLAIM RELATING IN ANY WAY TO THIS EULA OR YOUR ACCESS TO OR USE OF THE PLATFORM, INCLUDING, BUT NOT LIMITED TO, THE VALIDITY, APPLICABILITY AND/OR INTERPRETATION OF THIS EULA, SHALL BE RESOLVED BY BINDING ARBITRATION. THERE IS NO JUDGE OR JURY IN ARBITRATION, AND COURT REVIEW OF AN ARBITRATION AWARD IS LIMITED.
The arbitration will be conducted by the American Arbitration Association (AAA) under its then-applicable rules, including (as appropriate) its Supplementary Procedures for Consumer-Related Disputes. The AAA’s rules are available at http://www.adr.org/. Payment of all filing, administration and arbitrator fees will be governed by the AAA’s rules.
The arbitration shall be conducted in the English language by a single independent and neutral arbitrator. For any hearing conducted in person as part of the arbitration, you agree that:
The hearing will be conducted in the State of Arizona.
The decision of the arbitrator shall be final and binding. Judgment on the arbitral award may be entered, if applicable, in any court of competent jurisdiction.
WE EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS RELATING IN ANY WAY TO THIS EULA OR YOUR ACCESS TO OR USE OF THE PLATFORM WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED OR REPRESENTATIVE ACTION. IF FOR ANY REASON A CLAIM PROCEEDS IN COURT RATHER THAN IN ARBITRATION, WE EACH WAIVE ANY RIGHT TO A JURY TRIAL AND AGREE THAT SUCH CLAIM SHALL BE BROUGHT ONLY IN:
THE UNITED STATES DISTRICT COURT, IF FEDERAL JURISDICTION IS NOT AVAILABLE, IN THE SUPREME COURT OF ARIZONA.
YOU HEREBY SUBMIT TO THE PERSONAL JURISDICTION AND VENUE OF SUCH COURTS AND WAIVE ANY OBJECTION ON THE GROUNDS OF VENUE, FORUM NON-CONVENIENS OR ANY SIMILAR GROUNDS WITH RESPECT TO ANY SUCH PROCEEDING.
Notwithstanding anything to the contrary, you and Plannatech may seek injunctive relief and any other equitable remedies from any court of competent jurisdiction to protect our intellectual property rights, whether in aid of, pending or independently of the resolution of any dispute pursuant to the arbitration procedures set forth above.
Limitation of Time to File Claims
ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THIS EULA OR THE PLATFORM MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES OTHERWISE SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.
Miscellaneous
This EULA constitutes the entire agreement between you and Plannatech concerning your access to and use of the Platform. It supersedes any prior agreement, understanding, or arrangement between you and us with respect to such subject matter.
Nothing in this EULA shall create or be deemed to create a partnership, agency, trust arrangement, fiduciary relationship or joint venture between you and us.
If Plannatech is prevented from providing all or part of the Platform or fulfilling any of our obligations under this EULA due to an event beyond our reasonable control, including, but not limited to, an act of God, such as, but not limited to, fires, explosions, earthquakes, drought, tidal waves floods, war, hostilities, terrorism or any such cause beyond our reasonable control, you agree to waive any claim against us which may arise in such circumstances.
You may not assign any of your rights or obligations under this EULA to another party without the express written consent of Plannatech.
The failure of Plannatech to exercise or enforce any right or provision of this EULA shall not constitute a waiver of such right or provision.
If any provision of this EULA is held to be invalid or unenforceable under applicable law, then such provision shall be construed, limited, modified or, if necessary, severed to the extent necessary to eliminate its invalidity or unenforceability, without in any way affecting the remaining parts of this EULA.
Terms and Conditions
Approval date: December 09, 2024.
Last Updated: December 09, 2024.
Introduction
Welcome to Plannatech and thank you for taking the time to learn about the Terms and Conditions (“Terms and Conditions”) which apply to your use of the Services of Plannatech’s sports wagering and internet gaming website and application (“Platform”) through which you access our Services.
The Services and all associated brands, trademarks and intellectual property are owned and operated by Plannatech.
PLEASE REVIEW THESE TERMS AND CONDITIONS AND ALL OTHER GOVERNING DOCUMENTS CAREFULLY. BY REIGSTERING FOR AN ACCOUNT OR ACCESSING OR OTHERWISE USING THE PLATFORM AND THE ASSOCIATED SERVICES (TOGETHER “SERVICES”), YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS AND ALL APPLICABLE GAME RULES AND LAWS, INCLUDING ANY UPDATES OR REVISIONS POSTED HERE OR OTHERWISE COMMUNICATED TO YOU. IF YOU DO NOT AGREE TO BE BOUND BY THE GOVERNING DOCUMENTS, DO NOT ACCESS OR USE THE SERVICES.
PLANNATECH Terms & Conditions
Plannatech is operated and controlled by Plannatech. All references to ‘we’, ‘us’ and ‘our’ in these Terms and Conditions are a reference to Plannatech & Plannatech. All references to “you” or “yours” or “user” are references to the user of Plannatech’s Platform.
1. General Terms and Conditions
1.1 BY REGISTERING FOR AN ACCOUNT OR OTHERWISE PARTICIPATING IN THE SERVICES , YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS, INCLUDING ANY REVISIONS POSTED HEREAFTER. IF YOU DO NOT AGREE TO BE BOUND BY THE GOVERNING DOCUMENTS, DO NOT ACCESS OR USE THE WEBSITE/PLATFORM.
1.2 You must read these Terms and Conditions carefully in their entirety, and by participating in the Services on Plannatech’s Platform, you acknowledge that you have read these Terms and Conditions carefully in their entirety.
2. User Representations/Obligations
You hereby represent and warrant that:
2.1 You are over 21 years old and acknowledge that it is a criminal offense in the State of Arizona for any individual under the age of 21 to participate in the offerings on Plannatech’s Platform or to allow someone under the age of 21 to use your account.
2.2 You understand that anyone who attempts to gamble while underage or aids or assists gambling activity by someone under the age of 21 has committed a criminal offense and will be prohibited from further gaming, including accessing the offerings on Plannatech’s Platform.
2.3 You are physically located in the State of Arizona at the time each bet is made and are otherwise prohibited from attempting to place a bet unless you are physically present in Arizona.
2.3.1 You accept that you will remain physically within the State of Arizona while engaging in any real-money play using the Platform, and the Services. Geolocation services, including Xpoint, will make use of your location data. If you use such services, you consent to us transmitting, collecting, storing, and using your location data to determine your location and improve location based services. You may always withdraw this consent at any time by turning off the location settings on your mobile device, computer or tablet or by notifying us in writing that you would like to withdraw such consent.
2.3.2 You are afforded a personal, non-transferable, and non-exclusive right to use the Geolocation Service and any other data related accordingly. The provider of the Geolocation Service, such as Xpoint Tech and/or its licensors, retains all of their intellectual property rights in and to the Geolocation Service, and no title to any such property will be transferred to you. You agree not to expose, reverse assemble, reverse engineer, decompile, reverse decompile, reduce to human readable form, or otherwise attempt to extract source code from the Geolocation Service. You also agree not to modify the Geolocation Service, or any data related thereto, or incorporate into or with other software nor create derivative works or allow any third party to do the same. You agree to comply with all export and re-export restrictions and regulations of the U.S. Department of Commerce or other U.S. agency or authority, and not to transfer, or authorize the transfer of, the Geolocation Service to a prohibited country or otherwise in violation of any such restrictions or regulations.
2.3.3 You understand that no warranty is being made to you with regards to the Geolocation Service and any related data, and an express disclaimer of any implied warranties of merchantability or fitness for a particular purpose exists. The Geolcation Service provider, such as Xpoint Tech and its licensors, will not be responsible for any indirect, consequential, incidental, or special damages occurring as a result of the use or license of the Geolocation Service, regardless of the assumed liability (including, but not restricted to, negligence, tort, and strict liability).
2.3.4 You will not copy the Geolocation Service, or any data related thereto, with the exception of a single copy for back-up/archival purposes. Such copy must contain all of Xpoint Tech’s and its licensor’s notices with regards to proprietary rights.
2.3.5 You will not remove, modify, or obscure any copyright or other proprietary notices incorporated on or in the Geolocation Service by Xpoint Tech or any of its licensors.
2.3.6 We reserve the right to use data from the Geolocation Service to assist in any investigation into your account activity.
2.4 You acknowledge that there are various state and federal prohibitions and restrictions applicable to internet-based gambling, certain of which are set forth in 18 U.S.C. 1084 et seq. (The Wire Act) and 31 U.S.C. 3163 through 3167 (UIEGA), which make it a Federal offense for persons physically located outside of Arizona to participate in the offerings on Plannatech’s Platform, unless explicitly authorized by the Regulator.
2.5 You are solely responsible for your account created to participate in the Services on Plannatech’s Platform. You will not allow any other person to access or otherwise use your account. Plannatech shall not be liable for any loss or damage incurred by you because of any third-party access to your account. You acknowledge that all transactions where your username and password have been correctly entered will be regarded as being placed by you. You are responsible for configuring your auto-lock features to protect your account from unauthorized use.
2.6 All information provided by you to Plannatech is complete and accurate. You acknowledge that you will notify Plannatech in case of any changes to such information.
2.7 All deposits and funds used by you to participate in the Services are funds that lawfully belong to you.
3. Account Creation, Verification and Closure
3.1 In order to participate in the Services , you must first create an account and deposit money into your account. In order to successfully create an account you represent you are:
- over the age of 21;
- not a professional sports teams, coaches/players, and individuals convicted of certain crimes related to sports betting or event wagering are prohibited from obtaining a license;
- not self-excluded, on the exclusion list or otherwise prohibited from participation in gaming under the Arizona law; or
- not on the List of Specially Designated Nationals and Blocked Persons maintained by the US Office of Foreign Assets Control or subject to any other similar sanctions.
If you do not meet all of the above, you are prohibited from creating an account and if you created an account, your account will be immediately suspended and you will be reported to the appropriate state or federal authorities once Plannatech becomes aware that you have created an account.
3.2 By creating an account on Plannatech’s Platform you consent to Plannatech confirming your age and identity based on information you provide during the registration process. If you do not provide full details as requested, your account may be suspended, without notice.
3.3 Plannatech may use third-party verification software or providers for the purpose of ID verification, which may involve checking your ID against third party databases. You explicitly consent to Plannatech performing background checks on you, including, but not limited to credit checks, accessing your credit history from any credit reporting agency, for any reason related to the use of the Services, including but not limited to any investigation into your identity, any credit checks performed on you, or any inquiries into your personal history. The basis for such investigations will be dependent on the specific case and could include but not be limited to verification of your registration details and verification that you are not in child support arrears.
3.4 You may be required to provide additional documentation and/or information, such as identification with photographs and/or proof of address, in order to verify your identity. In the event you refuse to provide such documentation or there is a dispute as to the veracity of such documentation, Plannatech may use its sole discretion to close, suspend or otherwise prevent you from using or accessing your account.
3.5 Plannatech may close, suspend or otherwise prevent you from using or accessing your account should you provide false documentation and/or information.
3.6 Plannatech and the Regulator retain authority over the issuing, maintenance, and closing of users accounts and you agree that any dispute related to the closing of an account shall be made in accordance with Plannatech’s procedures, these Terms and Conditions and ADG regulation.
3.7 If You would like to close your account, you must notify Plannatech through the Platform or via email as indicated on the Platform. The remaining balance in your account will be returned to you in accordance with these Terms and Conditions and upon receipt of required documentation as requested from Plannatech.
4. Account Security
4.1 It is your sole and exclusive responsibility to ensure that your login details are kept secure. You are prohibited from allowing any other person to access or use your account. You agree to hold Plannatech harmless for any use, misuse or abuse of your account used with your login details by any third party, whether intentional or accidental.
4.2 If Plannatech detects or suspects that any person other than you is using your account, Plannatech reserves the right to restrict or otherwise block your accounts at its discretion or take any other action, including but not limited to, voiding placed wagers, or withholding deposits or winnings.
4.3 Plannatech allows for the changing and retrieving of your password. You may choose to use “strong authentication” as a form of login protection.
4.4 If you believe that your account login details have been compromised, you are responsible to notify Plannatech immediately.
4.5 You will keep your account login details confidential at all times and use every effort to protect the security of your account login details.
4.6 All transactions in or with your account are deemed to be made by you, and you agree that any bets placed and accepted in your account will be valid even if you have not authorized such bet.
5. Account Deposits and Withdrawals
5.1 You may participate in the Services only if you have sufficient funds in your account.
5.2 Balances in your account will not bear interest.
5.3 Statements detailing your patron account activity and game history are available at any time in your account portal. You may also obtain a copy of the Terms and Conditions agreed to when establishing your account by visiting your account portal.
5.4 You may withdraw any amount up to the balance available for withdrawal in your account by requesting such withdrawal through the Plannatech Platform.
5.5 Plannatech reserves the right to establish and apply additional eligibility criteria to determine the withdrawal options you may be offered at any given time. Once all internal review processes have been applied, the estimated time period for you to receive funds from your account is 72 hours. Once a withdrawal has been approved by Plannatech, there may be additional third-party financial clearing processes that delay your payment from being received in which Plannatech is not responsible.
5.6 If Plannatech, in its sole discretion, deems that irregular playing practices have occurred, Plannatech reserves the right to withhold any withdrawals and/or winnings and to confiscate all winnings and bonuses obtained through such fraudulent practices.
5.7 Plannatech may issue you bonuses at its sole discretion and pursuant to separate bonus terms and conditions as offered or displayed on Plannatech’s Platform. Such rules for bonuses are provided in separate links on the Platform and are incorporated into these Terms and Conditions by reference.
5.8 You agree not to dispute, deny or attempt to reverse any financial transaction or make any fraudulent financial transactions with us (collectively “Chargebacks”). You agree to indemnify and reimburse us for any Chargebacks you make or any deposits that your bank fails to honor, for any reason (“Dishonored Deposit(s)”), and any financial loss suffered by us as a consequence including damages, fees, expenses, and investigatory costs relating to or arising from such Chargebacks or Dishonored Deposits including deducting the amount of any Chargebacks or Dishonored Deposits and associated damages, fees, expenses, and investigatory costs from your account.
- If a Chargeback or Dishonored Deposit occurs, you agree that Plannatech may provide necessary information about you and the Chargeback or Dishonored Deposit to Third Party Providers, the local gaming regulator, other regulators, law enforcement, or other necessary third parties in order to resolve the Chargeback or Dishonored Deposit. Plannatech reserves the right to temporarily suspend your account and withhold the payment of any winnings without notice until any Chargebacks, Dishonored Deposits, or other financial disputes are resolved.
- Plannatech may also recover bad debts using whichever method may lawfully be available including, but not limited to, instructing third party collections agencies to collect the debt. This may have a detrimental impact on your credit rating and will require Plannatech to share your personal information with appropriate agencies.
- Plannatech does not directly charge transaction fees to customers. However, your financial institution may. Please contact your financial institution(s) for a list of potential transaction fees that may affect you when conducting business with Plannatech.
6. Placement of Wagers
6.1 Wagers placed by you on Plannatech’s Platform are governed by these Terms and Conditions and game rules valid at the time of the acceptance of the wager by Plannatech.
6.2 A wager is deemed to have been accepted as soon as it is received and processed by Plannatech.
6.3 Plannatech retains the right in its sole discretion to accept or reject any wager for any reason whatsoever.
6.4 You cannot amend, withdraw or cancel a wager for any reason except pursuant to these Terms and Conditions and game rules valid at the time of the acceptance of the wager by Plannatech. Plannatech may, in its absolute discretion, offer and Early Cash Out option for select wagers. By entering into a bet, you acknowledge that you may not be able to Cash Out your bet at any particular time, or at all; and Plannatech may deny your request to Cash Out your bet for any reason whatsoever. Any Early Cash Out that is requested cannot be cancelled and cannot be reversed. The Early Cash Out feature cannot be used in conjunction with any promotion or free bet.
6.5 Winnings will be paid into your account after the final results are confirmed. Plannatech, however, reserves the right to withhold any winnings should there be investigations into the result of an event.
6.6 Wagers are deemed accepted only after being received and processed by Plannatech. If a wager is not received by Plannatech’s servers then it will not stand, and the wager will not be deemed to have taken place from your account.
6.7 The offerings on Plannatech’s Platform shall operate in accordance with the Arizona Administrative Code, Chapter 4: Department of Gaming and the regulations promulgated thereunder, including but not limited to, the treatment of user disconnection from the service. A malfunction shall void all pays. Should you become disconnected during gameplay, please contact Plannatech via a method provided in the Contact Us section. Plannatech shall make every reasonable attempt to resolve any issues resulting in disconnection.
7. Responsible Gaming
7.1 Plannatech considers responsible gaming an important aspect of its offering. Information for you regarding responsible gaming is available for your review on Plannatech’s patron protection page.
7.2 You may choose to suspend yourself from participating in the offerings on Plannatech’s Platform for a period of no less than 72 hours by visiting Plannatech’s patron protection page. If you wish to close your account, you may do so by contacting us via any of the methods provided in the Contact Us section.
7.3 Plannatech offers you the right to set responsible gaming limits, including: (i) deposit limits; (ii) session time limits; and (iii) spend limits. Once a limit is set, you will not be allowed to exceed such limit or increase any such limit until after the existing limit period has expired.
7.4 You also have the right to self-exclude. You may elect to participate in the Self-Exclusion Program which will ban you from all Arizona licensed Interactive gaming for a duration of 1, 5 or 10 years and it cannot be altered or rescinded for any reason, regardless of changes in personal circumstances. You may request placement on the Internet self-exclusion list by submitting a request through the gaming portal. A permanent self-exclusion may be filed in person at the offices of the Arizona Department of Gaming.
7.5 If you or someone you know has a gambling problem and wants help, call 1-800-NEXT-STEP, text NEXT-STEP to 53342 or visit the following link: https://problemgambling.az.gov/
For more information on these limits, visit Plannatech’s patron protection page.
8. Prohibited Activities
8.1 Duplicate or Multiple Accounts. A user is only permitted to have one account with Plannatech. If you open or attempt to open more than one account with Plannatech or if Plannatech in its sole discretion determines that you have placed wagers from multiple accounts, Plannatech reserves the right to restrict or otherwise block your accounts at its discretion or take any other action, including but not limited to, voiding placed wagers, or withholding deposits or winnings.
8.2 Collusion. You are and shall not be involved in any fraudulent, collusive, fixing or other unlawful activity in relation to your participation in the offerings on Plannatech’s Platform.
8.3 Prohibited Software. You shall not use any software-assisted methods or techniques or hardware devices in connection with your participation in the offerings on Plannatech’s Platform, including, but not limited to, any automated computerized software or other equivalent mechanism, such as a bot, to engage in play.
8.4 Player to Player Transfers. Player to player account transfers are not permitted and you agree not to sell, transfer or otherwise provide login details to any third party.
9. Dormant Accounts
9.1 If you do not log into your account for a period of at least three (3) years your account will be deemed dormant (‘Dormant Account’). Upon closure of a dormant account, Plannatech shall make reasonable efforts to contact the account holder to return any unclaimed funds as required by A.R.S.
9.2 After one hundred and twenty (120) days of attempting to contact the account holder, the unclaimed funds in a dormant account shall be presumed abandoned. Plannatech shall remit all abandoned funds to the Arizona Department of Revenue as required by A.R.S.
10. Taxes
10.1 You are solely responsible for reporting, accounting and paying any taxes arising out of your participation in the Services on Plannatech’s Platform.
10.2 Plannatech will also withhold any taxes as may be required under federal, state, or local law, regulation, or IRS requirement, at the maximum applicable rate for such withholding, and may require you to provide information or documentation as may be necessary or desirable in connection with any filings or remittance of such withholdings
10.3 If you are subject to IRS reporting requirements, Plannatech will send you Form a W-2G summarizing the information for tax purposes by January 31st of the year following the end of the tax year of the winnings. You consent to receive all your tax-related documents, including any IRS Form 1099 and/or Form W-2G, electronically.
11. Disputes
11.1 Plannatech will attempt to resolve all customer disputes amicably. If you are unsatisfied with Plannatech’s response to your complaint, you may submit a written complaint to the ADG.
11.2 Plannatech’s Platform, you hereby consent to the jurisdiction of the State of Arizona to resolve any disputes arising from your participation therein.
12. Cooperation with ADG and other Authorities
12.1 For the purpose of protecting your security and the security of the Plannatech website and mobile app, you consent to the monitoring and recording by Plannatech and/or the ADG of your wagering communications and geographic location information.
12.2 Plannatech reserves the right to provide ADG or any other authority with any and all records or documents in its possession or control as requested or required by ADG or applicable law. Plannatech will only provide such information to assist in a legitimate inquiry conducted by the ADG or other relevant authority.
13. Force Majeure
13.1 Plannatech may, in its sole direction, determine that an emergency or an exceptional market condition exists (Force Majeure Event”), in which case Plannatech will take reasonable steps to inform you of such an occurrence. A Force Majeure Event may include, but is not limited to, the following: (i) natural phenomena, such as storms, hurricanes, floods, lightning and earthquakes; (ii) explosions or fires arising from lightning or other causes unrelated to the acts or omissions of Plannatech; (iii) acts of war or public disorders, civil disturbances, riots, insurrection, sabotage, epidemic, terrorist acts, or rebellion; (iv) strikes or labor disputes; or (v) action by a governmental authority, including a moratorium on any activities related to these Terms and Conditions.
13.2 The failure of Plannatech to comply with any provisions of these Terms and Conditions due to a Force Majeure Event will not be considered a breach of these Terms and Conditions by Plannatech.
14. Privacy Policy
14.1 Plannatech Platform is subject to the terms of Plannatech’s Privacy Policy, which is incorporated herein by reference and available for review at Privacy Policy Section. By using the Plannatech Platform, you acknowledge that you have read and agree to be bound by the terms of Plannatech’s Privacy Policy.
15. Limitation of Liability
15.1 Your use of and participation of the Services are at your own risk. The Platform is provided as is, without any warranty whatsoever, whether express or implied.
15.2 You hereby agree to fully indemnify and hold harmless Plannatech, its directors, employees, partners, and service providers for any cost, expense, loss, damages, claims and liabilities howsoever caused that may arise in relation to your participation in the Services.
16. Applicable Law and Jurisdiction
16.1 You hereby consent that these Terms and Conditions and any dispute arising thereunder shall be governed by, and construed in accordance with, the laws of the United States and laws of the State of Arizona, without giving effect to any principles of conflicts of law.
16.2 YOU HEREBY SUBMIT TO THE EXCLUSIVE JURISDICTION OF THE UNITED STATES DISTRICT COURT FOR THE STATE OF ARIZONA OR, IF SUCH COURT WOULD NOT HAVE JURISDICTION OVER THE MATTER, THEN ONLY IN A ARIZONA STATE COURT AND AGREE NOT TO COMMENCE ANY LEGAL ACTION UNDER OR IN CONNECTION WITH THE SUBJECT MATTER OF THESE TERMS AND CONDITIONS IN ANY OTHER COURT OR FORUM. YOU HEREBY WAIVE ANY OBJECTION TO THE LAYING OF THE VENUE OF ANY LEGAL ACTION BROUGHT UNDER OR IN CONNECTION WITH THE SUBJECT MATTER OF THESE TERMS AND CONDITIONS AND ANY DISPUTE ARISING THEREUNDER IN THE UNITED STATES DISTRICT COURT FOR THE STATE OF ARIZONA OR ARIZONA STATE COURTS, AND AGREE NOT TO PLEAD OR CLAIM IN SUCH COURTS THAT ANY SUCH ACTION HAS BEEN BROUGHT IN AN INCONVENIENT FORUM. YOU HEREBY WAIVE ANY RIGHT TO REQUEST A TRIAL BY JURY IN ANY LITIGATION WITH RESPECT TO ANY ASPECT OF THESE TERMS AND CONDITIONS AND ANY DISPUTE ARISING THEREUNDER.
17. Severability
17.1 If any part of these Terms and Conditions are determined by a court of competent jurisdiction to be invalid or unenforceable, the remaining parts of the Terms and Conditions shall remain in full force unless the deletion of such invalid part results in a fundamental change to the Terms and Conditions.
18. Assignment
18.1 Plannatech reserves the right to assign or otherwise lawfully transfer any right or obligations arising under these Terms and Conditions. You acknowledge you do not have a right to assign or otherwise transfer any rights or obligations arising in terms of these Terms and Conditions without Plannatech’s prior written consent.
19. Miscellaneous
19.1 Plannatech is the sole owner of the Plannatech brand, trademark and logo. Any unauthorized use will result in legal action against the infringer.
19.2 Plannatech’s Platform and its content may not be reproduced. Any unauthorized use or reproduction of the Plannatech Platform may be prosecuted.
19.3 These Terms and Conditions, with the documents referenced herein, constitute the entire understanding and agreement between you and Plannatech and supersedes any prior agreement, understanding, or arrangement between you and Plannatech.
19.4 Nothing in these Terms and Conditions shall create or confer any rights or other benefits in favor of any third parties other than the Regulator.
19.5 Nothing in these Terms and Conditions shall create or be deemed to create a partnership, agency, trust arrangement, fiduciary relationship or joint venture between you and Plannatech.
19.6 The failure of Plannatech to exercise or enforce any right or provision of these Terms and Conditions does not constitute a waiver of such right or provision.
20. Use of SMS
20.1 Users will receive SMS messages when opted into additional account security measures (two factor authentication) containing messages that provide numerical codes to verify account access.
20.2 You can cancel the SMS service at any time. Just text “STOP” to the short code. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. Note that this will require you to change your additional account security (two factor authentication) settings to send authentication codes via email instead.
20.3 If you are experiencing issues with the messaging program you can reply with the keyword “HELP” for more assistance, or you can get help directly at support@betcrisarizona.com.
20.4 Carriers are not liable for delayed or undelivered messages.
20.5 As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive one message per login attempt. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
20.6 If you have any questions regarding privacy, please read our privacy policy using this website.
21. Contact Information
21.1 Should you have any questions, contact Plannatech support by emailing support@betcrisarizona.com.